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You can book a lab test in multiple ways. The easiest way is through our website where you can select your required test, add it to the cart, and fill in your details. After submitting the form, you will be redirected to WhatsApp with a pre-filled message containing your booking details. Our team will review the request and confirm your booking. Alternatively, you can directly message us on WhatsApp or upload your doctor's prescription, and our team will review it and schedule the required tests for home sample collection.

No. Capsic Care provides complete home sample collection services. Our trained phlebotomist will visit your home at the scheduled time, collect the sample safely, and send it to our partnered diagnostic laboratories for testing.

We provide home sample collection services across Kolkata, Howrah, and nearby districts. If you are located slightly outside these areas, you can contact us on WhatsApp to check service availability.

Sample collection usually takes around 5-10 minutes depending on the type and number of tests. Our trained professionals follow proper hygiene and safety protocols to ensure a smooth and comfortable experience.

Most reports are available within 24-48 hours. However, some specialized tests may take additional time depending on the processing requirements of the diagnostic laboratory.

Once your report is ready, it will be sent to you digitally through WhatsApp, email, or SMS so you can easily download and share it with your doctor.

Some tests require fasting for 8-12 hours while others do not require any preparation. When you book your test, our team will inform you if fasting or any specific preparation is required.

Yes. Early morning home sample collection is available, especially for fasting tests such as lipid profile, blood sugar, and full body health checkups.

Yes. All our phlebotomists are professionally trained and experienced in safe blood collection procedures. They follow strict hygiene protocols and use sterile, single-use equipment for every sample collection.

Capsic Care works with trusted and verified diagnostic laboratories to ensure accurate and reliable reports. Our partner labs include reputed centers such as Veins Laboratory, Fair Diagnostic, and Ujjibani Diagnostic among others.

Yes. We regularly provide discounted health checkup packages and special promotional offers. You can contact us on WhatsApp to know about the latest available packages.

Yes. We offer special pricing for corporate health checkups, apartment communities, and group bookings. Please contact us to receive a customized quotation based on your requirements.

We accept multiple payment methods including UPI, online payments, bank transfers, and cash payment during sample collection.

Yes. You can book tests for yourself or for any of your family members. Simply share the required details and preferred time for home sample collection.

If you need to change your appointment time, simply inform us via WhatsApp or call in advance and we will reschedule your home sample collection accordingly.

Yes. We strictly follow medical safety standards. Our staff uses sterile needles, single-use collection kits, gloves, and proper hygiene practices to ensure patient safety and comfort.